ONLINE BANKING

COVID-19 Consumer Warnings and Safety Tips

Information provided by: The Federal Communications Commission 

The Covid-19 pandemic has brought a multitude of unique challenges, including a rise in phone scammers.

According to the FCC, they’ve “received reports of scam and hoax text message campaigns and scam robocalls offering free home testing kits, promoting bogus cures, selling health insurance, and preying on virus-related fears.”

The FCC offers the following tips to help you protect yourself from scams, including coronavirus scams:

  • Do not respond to calls or texts from unknown numbers, or any others that appear suspicious.
  • Never share your personal or financial information via email, text messages, or over the phone.
  • Be cautious if you’re being pressured to share any information or make a payment immediately.
  • Scammers often spoof phone numbers to trick you into answering or responding.  Remember that government agencies will never call you to ask for personal information or money.
  • Do not click any links in a text message. If a friend sends you a text with a suspicious link that seems out of character, call them to make sure they weren’t hacked.
  • Always check on a charity (for example, by calling or looking at its actual website) before donating. (Learn more about charity scams.)

To learn more, please visit:
https://www.fcc.gov/covid-scams  

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